society
Sustainability
Sustainability
Contributing to the creation of a vibrant and prosperous society
The Group's top priority is to ensure the safe eating habits of its customers. In addition, we promote the creation of a sustainable and prosperous society while placing importance on our relationship with local communities.
Ensure food safety
Food Quality Standards Policy
In order to provide safe food, we assume and respond to all possible risks in the process of procurement, processing, delivery, storage, preparation, and serving of food ingredients used by our group.
Strict hygiene management
From the delivery of foodstuffs to the preparation and serving of foodstuffs, strict standards have been established for all processes, and these standards are strictly adhered to. In particular, at the stage of preparing and serving food at stores, we have established and adhere to store hygiene management standards in addition to an operations manual.
For store employees, hygiene training is conducted at each stage of development, from the time they join the company to the store manager examination, to ensure that they acquire knowledge, and a completion test is given after the training to confirm that the acquired knowledge has been retained. As part of our regular hygiene audits and improvement activities, we conduct hygiene audits several times a year by an outside professional team to identify and improve problem areas.Improvement of the cooking process
In order to realize cooking operations that are not only delicious but also safe and lead to a reduction in food loss, a dedicated team is constantly engaged in in-depth discussions and verifications, and further improvements and verifications are repeated while confirming the operation status at the stores. In addition, the Group's executives conduct unannounced checks on a regular basis to confirm that store operations are being properly carried out.
Furthermore, in addition to the activities of specialized teams, we have established a reporting line to promptly collect and respond to inquiries and feedback, and have built a system that facilitates specific feedback to stores and information sharing to the entire company.Providing peace of mind to customers
In order to accurately manage food ingredients and products produced at our factories, we have systematized the lot management process and established a traceability system that enables us to trace the history of any problems that may occur. In addition, the head office conducts regular audits of the factories to confirm the effectiveness of traceability. As for our store initiatives, we disclose allergy information for the 8 specified raw materials and 20 items equivalent to the specified raw materials specified by the Consumer Affairs Agency for each brand as follows, and we also disclose the information in English for those who cannot read Japanese.
Allergy Table for Domestic Brands
Contribution to Local Communities
disaster relief
Our group has prepared kitchen cars in preparation for disaster relief. In the wake of the Noto Peninsula earthquake, we used these kitchen cars to serve approximately 1,200 bowls of ramen over a two-day period in three cities, towns, and villages.
Through our support for the Noto Peninsula Earthquake, we have established a system for dispatching kitchen cars to disaster-stricken areas, and have built a system that enables us to deliver "Shiawase" (happiness) to victims in disaster-stricken areas at the timing they desire, as stated in our philosophy "with energy, smiles, and ________".Sports Support
Our group sponsors the FC Machida Zelvia soccer team and the Pescadora Machida futsal team, and supports the activities of both teams.
We also dispatch a kitchen car to Zelvia's home matches to serve ramen noodles to spectators. The Kitchen Car is operated with priority given to disaster relief in the event of a disaster, but when the Kitchen Car is not used, ramen will be served to spectators at some of Zelvia's home matches.
Tickets to the games provided by sponsors are used as a benefit for our employees.
Other Social Initiatives
Supply Chain Policy
To ensure a stable supply of food ingredients to all of our group stores, we will conduct purchasing and distribution activities in compliance with laws and regulations.
Selection of business partners
We regard our suppliers as our business partners, and we select them on the basis of fair competition, emphasizing the handling and stable supply of raw materials that meet ISO 22000 and other international standards, and pursuing safety, high quality, procurement volume, and cost advantages in line with our brand concept. In addition, as part of our due diligence activities, we are also working on the following
In addition, as part of our due diligence, we conduct surveys and evaluations that incorporate ESG assessments, in addition to confirming financial soundness and business operations.Supplier audits and periodic reviews
While sharing information with suppliers in a smooth relationship, we conduct regular audits of related factories, raw materials, and food ingredients to conduct improvement activities.
supply chain
In order to deliver safe and fresh foodstuffs to all of our group stores 365 days a year, we have established a logistics and storage system (cold chain) with strict temperature control. We are also optimizing joint deliveries, using our own chartered delivery services, and expanding our delivery areas.
In addition, we have taken measures to anticipate all possible risks in supply, manufacturing, and other areas to ensure sustainable supply chain operations even in the unlikely event of an emergency.
